Refund Policy – K.R.D Property Management Group

At K.R.D Property Management Group, we are committed to providing exceptional property management services. While we strive for complete client satisfaction, certain payments may not be refundable due to the nature of the services provided.

1. Management Fees:
Management fees, including monthly service fees, are non-refundable once services for the period have commenced. Fees cover ongoing property oversight, tenant management, financial reporting, and maintenance coordination.

2. Maintenance or Repair Fees:
Payments for specific maintenance, repairs, or vendor services are non-refundable once the work has been scheduled or completed. In the rare case that services are not rendered as agreed, we will provide a partial or full refund at our discretion.

3. Tenant Placement Fees:
Tenant placement, leasing, or marketing fees are non-refundable once the tenant has been successfully placed or lease agreements signed.

4. Refund Requests:
Clients requesting a refund must submit a written request via email info@krdpropertymanagementgroup.com within 30 days of the payment. Each request will be reviewed on a case-by-case basis.

5. Exceptions:
Refunds may be issued at the sole discretion of K.R.D Property Management Group in cases of billing errors or services not delivered as agreed.

6. Payment Processing:
All payments are processed securely through Stripe. Refunds, if approved, will be returned via the same method used for the original payment.

7. Policy Updates:
K.R.D Property Management Group reserves the right to modify this Refund Policy at any time. Updated policies will be posted on our website.

By engaging our services, clients acknowledge and agree to this Refund Policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email info@krdpropertymanagementgroup.com

For your security and convenience, all payments are processed through PCI-compliant platforms — PayPal and Stripe. These industry-leading systems use advanced encryption and fraud protection to keep your personal and financial information completely secure. With K.R.D Property Management Group, you can make payments confidently, knowing your transactions meet the highest standards of data protection and compliance.